INA intervention app
INA, the Intervention app for first responders, makes every single minute count in an emergency. Emergencies such as fires, accidents or natural disasters are stressful situations, where time is crucial. First responders are in need of real time and actual information in order to prepare for the intervention and gain insights. Communication during an intervention can be chaotic. Improved information sharing, including visual information, is crucial. That�s why we developed INA. It is made for operations - like first responders on the ground, dispatchers, supervisors - or even for the communication department. As INA integrates various information sources in one single interface it brings improved situational awareness to first responders. By means of the data orchestration module they can be informed with the most relevant information only, reducing the risk for information overload. It calculates the most relevant data items based on intervention type, context and location. This allows them to prepare for the intervention. They get to know how the environment looks like and can already dig into the intervention plan of a building. In addition, the intervention channel is the place for information sharing, including messages, photos, videos. Equally important is the interactive map. A performant custom GIS map with all features you need. You can integrate many GIS sources without compromising performance, check real-time local weather, draw up safety perimeters, and points of interest. During large interventions it is important to set up an adequate incident command to structure the response. With the ICS module this command structure can be visualized easily and shared with everybody. Define who�s leading which tasks, assign vehicles to specific tasks, and make sure everyone knows the right radio channel. Fire departments and ambulance crews are already using INA to level up their response.
The objectives of INA are clear: It provides improved situational awareness and actionable intelligence to first responders and allows for information sharing. This allows them to prepare for the intervention. They get to know how the environment looks like and can already dig into the intervention plan of a building. In addition, the intervention channel is the place for information sharing, including messages, photos, videos. Communication just flows. Everyone sees the same updates in real time.
INA consists of an integration platform where different types of data sources can be plugged on, including different GIS formats. It has been generically built in order to be scalable to new data ecosystems. Drone imaging can be ingested as well, given that processed data is provided.
As such INA addresses important capability gaps. More particularly, it provides actionable intelligence and remote acquisition of information.
INA is also tailored to different use cases within incident management. It is made for typical interventions such as fires or accidents. In addition, INA can be used for wild fire interventions that require more dynamic incident command. Also during heavy rain and floods INA provides features to manage the high number of interventions. INA allows the firefighters to take ownership themselves and take up individual interventions in the same area one by one, without relying on orders of a dispatcher.
INA has the ambition to be the best intervention app, and such to specialize in the operational part of intervention management on the terrain. It has full focus on user friendliness on the terrain, whereas others often see this as an additional offering in their solution.INA integrates many different data sources through the integration platform. The more data sources that become available the more risk for information overload of the users. It is therefore important that the most relevant information is provided to the users. That is the innovative part of INA, in what we call the data orchestration module. This module calculates the relevance of different data items from selected data sources based on different criteria. These criteria include the intervention type, the location, and certain other characteristics. The module also listens to the logs of the intervention, including messages posted by the users. Based on this it looks for relevant information in the document library based on tags. In addition, genAI makes it possible to chat with the document library to receive interesting paragraphs from documents. The genAI is a RAG based approach and is accessible to key users who can validate the response, and share this response with all participants.
INA has been built together with firefighters. The workflows in INA contain the operational expertise of firefighters as built-in automations, configuration options and features.
INA contains an innovative interactive map. While access to map data is getting a commodity, it is less easy to keep this map performant when you are integrating different GIS layers, different types of formats and real time data. The map component in INA is made by GIS experts and is very performant. This is needed as interventions are often in areas with rather limited bandwidth. This innovative map component makes a difference compared to tools that use standard map APIs.
INA makes it possible to collaborate easily with other INA users from other zones, so that everybody has the same information. This is especially useful for interventions at the borders where nearby cazernes from another zone might be faster, and for large interventions that need assistance.On average, it takes 6-15 minutes to get to the place of the intervention after being alarmed. This is the limited timeframe to prepare for the intervention. Often, this time was actually not used by the firefighters, as they only began preparing once arrived. Before using INA, firefighters relied on physical books to look for procedures and safety sheets. This resulted in time loss looking for the right documents. They also heavenly relied on radio communication to receive updates regarding the intervention. This results in data loss, as they could not remember all updates being communicated.
INA now helps the firefighters to efficiently consult relevant information in minutes, which fits the time scale of approaching the intervention location. They are able to study how the environment looks like, consult intervention plans of buildings when relevant and find the nearest hydrant on the map immediately. And instead of searching for information, the system proposes relevant information.
Also, the intervention log assembles all messages, photos, videos that have been shared. This can be used to get all people on the same page. In addition, it helps to prepare the intervention report. Firefighters are obliged to document the intervention and justify the resources used and actions taken. These reports are only made after the intervention, when a lot of the information is not on top of mind anymore. The log helps to reconstruct the intervention approach.On average, it takes 6-15 minutes to get to the place of the intervention after being alarmed. This is the limited timeframe to prepare for the intervention. Often, this time was actually not used by the firefighters, as they only began preparing once arrived. Before using INA, firefighters relied on physical books to look for procedures and safety sheets. This resulted in time loss looking for the right documents. They also heavenly relied on radio communication to receive updates regarding the intervention. This results in data loss, as they could not remember all updates being communicated.
INA now helps the firefighters to efficiently consult relevant information in minutes, which fits the time scale of approaching the intervention location. They are able to study how the environment looks like, consult intervention plans of buildings when relevant and find the nearest hydrant on the map immediately. And instead of searching for information, the system proposes relevant information.
Also, the intervention log assembles all messages, photos, videos that have been shared. This can be used to get all people on the same page. In addition, it helps to prepare the intervention report. Firefighters are obliged to document the intervention and justify the resources used and actions taken. These reports are only made after the intervention, when a lot of the information is not on top of mind anymore. The log helps to reconstruct the intervention approach.Describe a feature you’d like to share about this company or highlight a particular service it offers.